Head4Help 121 and Group Sessions
Head4Help's service provides you with a fully managed platform help you to talk to your clients online - in confidence.
121 Sessions
121 Sessions take place between two people, one the 'Advisor' and one the 'Client'. Unique features include:
- Voice Chat or Video Chat: Chat to each other using any standard webcam and microphone.
- Instant Messaging interface with Emoticons.
- Let clients access your counselling room with a click of a button on your web page.
- Dynamic client access buttons can show if your room is 'Open' or 'Closed'.
- Rooms can be password protected for extra security.
- Break Out Sessions: such as 'Drawing Board' where client and advisor can sketch on a common canvas. Bespoke session can also be created on request.
- Scripted Conversations: as an advisor have your responses pre-prepared and categorised so you don't need to worry about typing in long or complex text.
- Resource Directory: Have all your links to online resources quickly to hand and conveniently categorised.
- Block nuisance callers by redirecting them to different useful pages rather than a 'dead line'.
- Soft Logout: If things get tough and a client logs out. They are given a grace period to come back on line after they have cooled down. No hard cut off.
- Exit questionnaires: Design your own questionnaires that clients can complete when they finish a session.
Group Sessions take place with one 'Facilitator' who is in charge of the room (usually the 'Advisor) and a group of clients all of whom can see one another.
- Have multiple people all chatting at once but under the ultimate control of the Facilitator.
- 'Catch the Ball' option where only one person in a group can speak at once via Webcam or Microphone. Control can then be 'thrown' to the next speaker.
- Voice Chat or Video Chat: Talk to each other using any standard webcam and microphone.
- Instant Messaging interface with Emoticons and individual colouring for each client.
- Let you clients access your counselling room with a click of a button on your web page.
- Dynamic client access button can show if your room is 'Open' or 'Closed'.
- Rooms can be password protected for extra security.
- Exit questionnaires: Design your own questionnaires that clients can complete when they finish a session.
Both 121 and Group Sessions are fully customisable to fit in with your organisations brand identity and can be integrated seamlessly into your web sites.
If you want to know more or would like to arrange a free trial please email info@head4help.com or call us on 07966 415982